I’ve put together the essentials on the 2010 founded online freelance marketplace to answer is it totally legit, or is Fiverr scam?


What do you need to know about Fiverr?

First of all, it’s good to understand that because Fiverr is a marketplace where anyone can sell their services, this can include “scams”.

Now, Fiverr is doing its best to favor legit sellers.

In fact, they have a separate freelance search “which you can find here”, where they handpick the most trusted and legit freelancers.

So if you have any concerns, use the pro gig search for peace of mind.

The other is that on Fiverr, the buyer is king. So if you’re “scammed” or the gig was a waste of time, don’t hesitate to use the “resolution center”.

Rather than leaving a negative review to a seller, you can quickly get your money back and continue with life or find a better gig.

Just remember, if you start a dispute with a seller who doesn’t want to mutually cancel a gig, you just need to explain to Fiverr support that the work was not what was described in the gig description.

You are not entitled to a refund based on poor quality alone. But that has never been a problem, and I’ve always been able to get a refund.

Besides, the “cold truth” is that sellers are dependent on five-star ratings to stay on business and will do anything, including agreeing to a refund in order to not receive a negative review. So please, don’t abuse that power.

Worry not. You are paying a service fee, which enables Fiverr to offer quality support that can assist you with all problems with your order.


How legit is Fiverr?

To explain their legitimacy, I’d like to point out just how popular and trusted they are, according to 2019 statistics;

  1. 5.5 million buyers
  2. 830,00 sellers
  3. 160 serviced countries
  4. 363 employees
  5. Annual revenue $75.5 million

On top of that, they have the 800th most visited website in the US, as well as 957th worldwide.


What scams are on Fiverr?

As I’ve explained, scams are short-lived on Fiverr because negative reviews will make it impossible to make a long-term profit.

However, there are niche-specific gigs that are able to pull off scams while making users think that they’ve gotten a good deal.

This especially applies to SEO where people are selling visitors, backlinks, increased search engine rankings, etc. because there are amazingly many people who know very little about spammy SEO, etc.

In such cases, trusting on the number of positive reviews is not enough. So even if you would be able to get a refund, I would seriously consider the pro gigs, especially when doing something as sensitive as SEO.

And this applies to other types of services as well.


Is Fiverr worth it?

Especially since the online marketplace has become so big, there is a lot of competition and it’s not easy to survive on top.

While it may be hard for sellers, for buyers the benefits of a system that gives such high priority to the “talented” and “idea-rich” freelancers are definitely worth it in my opinion.

But still, you will need to get good at finding the “good gigs” if you want to save money and not go with the pro services.

This takes time and practice, but it’s also worth it in the end.

How do I know all this?

I’ve used Fiverr for years. When I started, all gigs were $5 but although prices have gone up, we are seeing more reliability.

So nowadays, instead of finding “cheap work”, I’m using it more often to find high-quality freelancers.